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J.Mauer Jewelry is a family-owned jewelry firm. Fine jewelry is reserved for special occasions - the happiest moments of your life. We are honored that so many wonderful clients have choosen J. Mauer to share those moments with. |Returns & Exchanges| We have a 30 day return policy. Jewelry must be returned in new condition. Please send any exchanges or returns to our shipping address listed above. |E-Mail| customerservice@jmauerjewelry.com |Shipping| Orders placed by 2:00PM Mountain Time will be shipped the following day. Weekend orders shipped Tuesday. (unless other availabilty is noted) *Shipping and Handling Prices* UPS Ground w/ tracking (4-7 days) $11.00 (Free for orders over $100.00) UPS 3-Day w/ tracking (3 days) $15.00 UPS 2-DAY w/ tracking (2 days) $20.00 UPS Overnight w/ tracking (1 day) $38.00 USPS Priority (PO Boxes & APO's only) no tracking (5-10 days) $12.50 Global Mail (All Orders Outside USA- 15 days) $20.00 Track your UPS Package *UPS does not deliver to PO boxes or APO's. |Payment| We accept Visa, Master Card, Discover & American Express. Please send checks and money orders to the address above. We also accept PayPal. |Product Guarantee| Our products carry an unconditional guarantee for quality and content. Repair or replacement will be made at no charge. Some restrictions apply. |Your Security| All transactions are on a secure server. Your information will be kept in the strictest confidence. Please review the Privacy Policy for more details.